End User License Agreement

Clear information about your license to use ASURViO Shield, your responsibilities, and the terms that apply to our software.

Effective April 2, 2025 · Last updated October 29, 2026

Important: Please read carefully

This End User License Agreement ("Agreement") is a legal agreement between you ("You" or "Your") and Asurvio, LP DBA ASURViO Shield, the provider of ASURViO Shield software, including the ASURViO Shield desktop application, ASURViO Shield mobile applications, ASURViO Shield browser extension, and related services (collectively, the "Software," "We," or "Us"). By installing, accessing, or using the Software, you agree to be bound by the terms of this Agreement. If you do not agree, do not install, access, or use the Software.

License

1.1 Ownership & License Grant

The Software is licensed, not sold. We retain all intellectual property rights. You are granted a limited, revocable, non-exclusive, non-transferable license to install and use the Software on devices owned or controlled by you, solely for your personal or internal business use.

1.2 Scope of Use

You may install the Software on one or more Windows or Mac devices, and on iOS or Android mobile devices, as specified in your order. You may install the browser extension on any supported browser on those devices. You may not sublicense, rent, lease, or distribute the Software.

1.3 Privacy-First Features

ASURViO Shield is designed to give users control over their online privacy and security. You can configure domain-level data sharing preferences, expose or block trackers, and apply rules to entire categories (e.g., social media, ad networks). How the Software handles your information is described in our Privacy Policy.

1.4 AI-Powered Analysis Features

ASURViO Shield includes AI-powered analysis features such as email threat scanning, personally identifiable information (PII) detection, and Scam Lens visual analysis. These features may transmit content (such as email subject lines, message bodies, or screenshots) to our servers for real-time analysis. What we keep from that analysis, and for how long, is described in Section 4 of our Privacy Policy.

1.5 Updates and Enhancements

We may provide updates to improve performance, security, or functionality. These may be downloaded and installed automatically.

1.6 Limitations

You may not:

  • Reverse engineer, decompile, or disassemble the Software
  • Use the Software to build a competing product
  • Circumvent usage limitations
  • Use the Software in a way that violates applicable law

Term and Termination

2.1 This Agreement is effective until terminated. You may terminate by uninstalling the Software and destroying all copies.

2.2 We may suspend or terminate your access as described in Section 12 of our Terms and Conditions. Upon termination, all rights granted herein will terminate, and you must cease all use of the Software.

Ownership and Intellectual Property

All rights not expressly granted are reserved. The Software and its components, including user interface elements, anonymization algorithms, AI analysis models, and threat databases, are protected by intellectual property laws.

Data Collection and Use

Our Privacy Policy describes what information the Software collects, how it is used and shared, how long it is kept, and the choices and rights you have. It is incorporated into this Agreement by reference. If this Agreement and the Privacy Policy differ on how personal information is handled, the Privacy Policy controls.

Disclaimer of Warranties

The Software is provided "as is" without warranty of any kind. We disclaim all warranties, express or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement. We do not guarantee that the Software will be error-free or uninterrupted.

Limitation of Liability

Our liability, and that of our licensors, is limited as described in Section 10 of our Terms and Conditions.

Export Compliance

You may not use or export the Software in violation of U.S. export laws or applicable regulations in your jurisdiction.

Government Use

If used by the U.S. Government, the Software is commercial computer software and provided with restricted rights under applicable laws.

General Terms

9.1 Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Texas, without regard to its conflict of law provisions. Any disputes arising out of or related to this Agreement shall be resolved exclusively in the state or federal courts located in the appropriate jurisdiction in Texas.

9.2 Entire Agreement

This Agreement, together with our Terms and Conditions, our Subscription, Billing and Cancellation Terms, and our Privacy Policy, constitutes the entire agreement between you and ASURViO Shield. We may update this Agreement as described in Section 14 of the Terms and Conditions; the Privacy Policy is updated as described in its Section 17. If these documents conflict, the Privacy Policy controls on how personal information is handled, the Subscription, Billing and Cancellation Terms control on subscriptions, billing, and cancellation, and otherwise the Terms and Conditions control over this Agreement.

9.3 Severability

If any provision is held to be unenforceable, the remaining provisions shall remain in full force.

Contact Information

For questions or concerns about this Agreement, contact us at:

Asurvio, LP DBA ASURViO Shield
PO Box 2022,
Temple, TX 76503-2022
USA

Email: shieldsupport@asurvio.com

A real person is within reach.

For questions about this agreement, email the ASURViO Shield support team.

Email support